Privacy Policy
Last Updated: August 26, 2025
Your privacy is important to us. This Privacy Policy explains how TruServ Pest Solutions (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit and use our website, https://www.truservpest.com/, or engage with our services.
Our business, TruServ Pest Solutions, collects your mobile numbers from our website’s SMS agreement form. The SMS agreement is an optional service we provide where you can agree to receive text message reminders from us. We keep a record of these agreements and will never sell or share your data or mobile number with anyone outside of our direct business operations, except as described below.
1. Information We Collect
When you use our website or contact us, we may collect the following types of information:
- Information You Provide to Us: This includes information you voluntarily provide through contact forms, service request forms, or when you call us. This information may include your name, address, email address, phone number, and details about your pest control needs.
- Mobile Numbers for SMS: As mentioned above, we collect your mobile number when you opt-in to our optional SMS reminder service.
- Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, the pages you visit on our site, and the time and date of your visit. We collect this data to help us understand how people use our website and to improve its functionality.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage the pest control services you have requested.
- To communicate with you, including sending service confirmations, reminders, and updates.
- To respond to your inquiries and requests.
- To improve our website and services by analysing user behaviour.
- To maintain records for our business operations.
3. Information Sharing and Disclosure
We are committed to protecting your privacy and do not sell or rent your personal information to third parties. We may disclose your information in the following limited circumstances:
- With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.
- For Business Operations: We may share your information with trusted third-party service providers who perform services on our behalf, such as website hosting and analytics. These third parties are contractually obligated to protect your information and use it only for the purposes for which we hired them.
- Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our users or the public.
4. Cookies and Other Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us improve our site’s functionality. You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if you prefer.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you.
- Correct any inaccurate or incomplete information.
- Request the deletion of your personal information.
To exercise these rights, please contact us using the information provided below.
7. Children’s Privacy
Our services are not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
TruServ Pest Solutions
Email: [email protected]
Website: https://www.truservpest.com/
Phone: 706-949-1260